Module 05 of 12 · 9–11 min planned
Member Records, Renewals & PDF Rosters
Find member records, interpret status, review renewals, and handle exported rosters safely.
Training video
▶
Instructional video in productionYour narrated lesson and verified real HCPA website footage will appear here. This is a preparation page, not a completed lesson.Lesson sequence
The finished recording will follow these scenes in order, using the exact approved HCPA interface and illustrated introductions.
01Find a member record
02Read the membership status
03Export the correct roster
04Review renewal activity
05Protect exported files
Interactive knowledge checks are available in the Staff Training Portal.
Each module has five graded questions: three True/False and two Fill-in-the-Blank, with an 80% target score. This outline is for review only; no responses are collected here. Open the protected Training Portal.